Henderson, NV - (NewMediaWire) - March 13, 2019 - Duo World Inc. (OTCQB: DUUO), announced for customers globally that its www.smoothflow.io cloud subscription offering is hosted on world-class state-of-art infrastructure operated and managed by “Amazon Web Services” (“AWS”). The Smoothflow application, which powers automation for customer engagement, now auto scales to handle millions of requests in unpredictable workloads.
Smoothflow is a remarkable tool that allows businesses to develop and deploy conversational automation for chats by dragging and dropping activities without having to write a single line of code. Smoothflow now has the power to run conversational automation close to where customer interaction takes place. This is facilitated with multi-region replication features for both data and computing, along with the highest levels of infrastructure security compliance with SOC1, SOC 2, and SOC 3.
Head of Product Shehan Tissera said “We had to design the application to meet great scalability and security standards, which are of the utmost importance. We needed an infrastructure that could be scaled as and when conversation volumes spike. It was also important for us to ensure the highest standards of security throughout the conversational pipeline. Taking all this into consideration, we designed and developed using the great infrastructure API from “AWS”. This makes our product robust and enables us to bring rich features to the market as when our customers need it.”
Smoothflow is integrated with highly secure communication channels to WebChats, Social Media and messaging platforms such as Messenger by “Facebook”, “Skype” and “Slack” to enhance security in omnichannel customer communication.
“Amazon Web Services”, “AWS” are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries, and this Press Release is not affiliated, sponsored, authorized, or otherwise associated with or by the Amazon.com, Inc.
“Facebook” is a trademark or other intellectual property of the Facebook, Inc. and this Press Release is not affiliated, sponsored, authorized, or otherwise associated with or by the Facebook, Inc.
“Skype” is a trademark or other intellectual property of the Microsoft group of companies and this Press Release is not affiliated, sponsored, authorized, or otherwise associated with or by the Microsoft group of companies.
“Slack” is a trademark or other intellectual property of the Slack Technologies, Inc. and this Press Release is not affiliated, sponsored, authorized, or otherwise associated with or by the Slack Technologies, Inc.
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About Duo World Inc.
Duo World Inc., (OTCQB: DUUO) having its headquarters in Nevada, United States, and its software development center in Colombo, Sri Lanka, has been catering to the companies across the globe that want to collaborate with their customers and teams to provide great customer digital experience. Driven by innovation, Duo World Inc. has favored the enterprises in many ways, including efficiency, cost reduction, revenue optimization and continuous value addition to their product or service offerings.
Learn more about Duo World Inc. at www.duoworld.com
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Duo World Inc.
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